frequently asked questions

Our products are shipped directly from the factory, the entire process takes 7 to 25 working days, varying according to the distance from each state. Our domestic products tend to be delivered faster, an average of 7 to 20 business days.

Yes, all products you receive the tracking code on the website, email and on your whatsapp.

We use all major carriers and local courier partners. You will be asked to select a delivery method during checkout.

Questions about the products

We always try to make sure our customers love our products, but if you ever need to return an order, we're happy to help. Just email us within 7 days directly and we'll guide you through the process.

All options are described on the product page, so look for customization options.


+1 (650) 278-1449

Support email